Help
System
Help and support are available free by email.
Greater levels of support, for example telephone and interactive desktop
support are available by arrangement. Use
of the Find Me 1st software is so simple, that we do not usually find
that people need more than a few minutes to familiarize themselves with the
various features.
In the event that a client decides to install the devices
themselves, we are always happy to provide relevant technical details to their
installation personnel. Of course
this sometimes necessitates the signing of a non-disclosure agreement due to the
sensitive nature of some of the applications using this product.
Training
There are occasions where even the simplest of packages
may seem daunting to new users. For
those people we provide on site training, or regular tuition sessions at our
premises at Heathrow. These
sessions are tailor made to suit those attending and may range from simple
operation of the software, to the more general methods of integrating this
technology into your existing security or operational procedures.
Upgrades
From time to time, the Find Me 1st software
undergoes a revamp. Sometimes, new features, suggested by existing customers are
included in a new version. Firmware
upgrades to the VTU3000 computer installed in the vehicle may be carried out
locally by you, or centrally from our operating center at Feltham.
These upgrades are done “over the air”
and so there is no interruption to service.
An online update facility is provided within the Find Me 1st
program, and full support is provided for anyone who experiences difficulty in
achieving this.
Software
Alterations
Occasionally, a client will explain that their particular
needs call for something a little different to the software we have on offer.
Under these conditions we are always quite happy to rewrite the software
to suit the client’s needs and to provide help and support for the new
alterations.
Custom
Applications
We are always happy to provide quotations for custom
written software, whether or not it incorporates the use of remote telemetry.
Anything from company administration to flow meter analysis can be
covered by our software engineers. Feel
free to contact us for a quotation, or simply for an informal chat!
Become
a Partner
We are always on the look out for new partners with whom
we can team up to further improve the service we offer.
Currently we offer our partner sales companies; whether they are involved
in commercial vehicle fleet sales, or small van retailers; 8% of every sale they
bring to us!
In this way, not only do we offer a great service to our
customers, but our partners gain a valuable
extra feature to offer with their vehicles.
Customers
Who would benefit from the Find Me 1st system?
Courier businesses; small and large freight operators;
shippers responsible for high value cargo; security patrols; mobile sales force;
estate agents; multi-drop delivery personnel- in fact anyone who owns, operates,
drives or administrates vehicles or heavy plant can benefit from the Find Me 1st
system.
Imagine a world where you know, every minute of the day,
where your vehicle is. Whether it
is traveling in Europe or USA, Find Me 1st could be telling you that
the driver has just delivered, is on his way back, has broken down or is taking
a scheduled (or unscheduled) break. Additionally,
if you think that having a facility to stop or disable the vehicle simply by
clicking a button on the screen might be useful… then this is the package for
you!
Live
Demonstrations
Still not sure? Why
not give us a call. We would be delighted to meet with you at our Heathrow
offices and show you the complete package in operation in a “real world”
situation. Of course, if this is not
convenient, we will quite happily demonstrate our package at a location of your
choice.
Seeing is believing, and many of our customers develop
their own ideas for telemetry control after witnessing the devices fitted to our
vehicles.
Find Me 1st takes the principles used in
contemporary fleet management and compresses them into a concise and user
friendly suite of security measures, designed to keep your drivers, cargo and
assets safe.
Using a set of digital and analogue monitors FMF will
report positions and sound alerts where applicable; keep records of events and
present all information in a form which the operator is able to process with
ease, even if they are new to the software.
We will happily alter our software to suit a particular
business solution, and where necessary expand the monitoring facility to a
massive 50 channels. Actions on a
vehicle are centrally activated from your premises and may include such things
as engine isolation, cargo door locking and perhaps even ejector seats!
With prices starting at 37p/day/vehicle, and no software
license fees for small businesses, Find Me 1st represents the best
solution in terms of cost and efficiency. Whether you simply want to know where
your vehicle is, or complete peace of mind, this system delivers.
Call +44(0)208-831-1199 or Free-Phone 0800-043-5772 for a
chat; or visit www.findme1st.com
for more info.
“This
is the easiest and quickest tracking system we have ever used – and we’ve
used a lot!”
FET(UK):
Heathrow
Find
Me 1st Integrated with Wheels Transport Software
Comp IQ have just released the new version of their
booking and invoicing software. Aimed squarely at the freight industry, Wheels
now includes features provided by the Find Me 1st vehicle monitoring
solution.
Information from the Find Me 1st software is
incorporated into the Wheels screens, allowing operations personnel to use
pertinent information to make better decisions when dispatching vehicles and
allocating routes.
Everything from collection to completion is simplified
when you are certain that your information is both accurate and up to date:
Comp IQ can be contacted on: +44(0)1582 515669
>>Devon
& Cornwall LGV thefts
TruckPol
are warning operators in Devon & Cornwall of a surge in the number of trucks
being stolen this month. Seven trucks have been stolen, including a recovery
vehicle stolen from Exeter and a refuse lorry stolen from Ivybridge.
Operators should ensure that they take adequate security precautions to avoid
being a victim of crime.
>>Scania theft
Londonderry
Police are appealing for information following the theft of a 40 foot Target
Express truck from the Campsie Industrial Estate in Londonderry on August 1st.
The brown Scania registration number UIL6081 is sign written with the company
livery. Contact TruckPol on 020 7230 7775 if you have any information or
Crimestoppers in confidence.
£60,000 Perfume Haul
Police are looking to locate £60,000 worth of
stolen perfume stolen in a burglary at a warehouse in the Braintree area over
the weekend of 17/18 December 2005, along with a Mercedes lorry and 150 bottles
of champagne. The burglars loaded the champagne and 2,000 bottles of perfume
onto the white, 51-plated curtain-sided lorry during the early hours of Saturday
morning. The vehicle and the haul are still missing.
Information
reproduced by kind permission of truckpol www.truckpol.com